Participating Practices Also Seeing Growth in Profitability and Patient Satisfaction
PLEASANTON, Calif., November 9, 2016 — Since the launch of LensFerry® S, the first-of-its-kind subscription-based ordering service for 1-day contact lens wearers, eye care practices have been steadily adopting the service—and seeing real results. In just six months, users have reported up to a 20% increase in 1-day annual supply sales in their practices and more than 25% increase in average selling price of an annual supply of lenses.
First introduced in April by EyeCare Prime®, a subsidiary of CooperVision, Inc., LensFerry® S allows participating practices to enroll 1-day contact lens wearers in the service, which divides the annual cost of 1-day lenses into automatic monthly payments and quarterly lens deliveries. LensFerry® S includes contact lenses from all manufacturers at eye care professionals’ specified prices, and the prescribing practice receives the sales revenue as if the lenses had been paid for in-office.
“As an independent practice, we have certainly felt pressure from online sales of contact lenses, glasses, and now exams,” said Joanne Hendrick, OD, of Chapel Hills Vision Clinic in Colorado Springs, Co. “LensFerry® S helps us compete for the annual supply purchase. We’ve been offering the service to our patients, and it has broad appeal. Managing cash flow, whether it’s for an individual, a family, or our own practice is crucial. Enrolling patients is very simple, and the entire process works easily.”
According to multiple practices, patients are expressing their satisfaction in the ease and simplicity of ordering their annual supply with convenient payment terms, all from their own eye doctor.
LensFerry® S is available to all eye care practices in the United States. It costs $49 per month, plus $2.50 per shipment. For every completed patient annual subscription through LensFerry® S, EyeCare Prime® makes a donation to Optometry Giving Sight for an eye exam.
For more information, visit LensFerry.com.
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About EyeCare Prime
EyeCare Prime is the leading global provider of marketing services created exclusively for eye care practitioners. Our solution combines dedicated experts, strategy, cloud-based patient relationship management/commerce, and digital marketing expertise that enable eye care practices to maximize performance and achieve their vision. EyeCare Prime is a subsidiary of CooperVision. For more information, visit www.eyecareprime.com.
CooperVision, a unit of The Cooper Companies, Inc. (NYSE:COO), is one of the world’s leading manufacturers of soft contact lenses. The Company produces a full array of monthly, two-week and daily disposable contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism and presbyopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit www.coopervision.com.
About The Cooper Companies
The Cooper Companies, Inc. ("Cooper") is a global medical device company publicly traded on the NYSE (NYSE:COO). Cooper is dedicated to being A Quality of Life Company™ with a focus on delivering shareholder value. Cooper operates through two business units, CooperVision and CooperSurgical. CooperVision brings a refreshing perspective on vision care with a commitment to developing a wide range of high-quality products for contact lens wearers and providing focused practitioner support. CooperSurgical is committed to advancing the health of families with its diversified portfolio of products and services focusing on women’s health, fertility and diagnostics. Headquartered in Pleasanton, CA, Cooper has approximately 10,000 employees with products sold in over 100 countries. For more information, please visit www.coopercos.com.
Heather Kowalczyk, APR, McDougall Communications for CooperVision, Inc.
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