Director of Customer Service, Americas
Mary serves as our Director of Customer Service in the U.S. In this role, she brings 20 years of experience in management to CooperVision. Before joining us, Mary worked at Citi for over two decades. There, she served as Director of Customer Service, U.S. At Citi’s Student Loan Corporation, she was the VP of School Services. In that capacity, she and her team were responsible for providing dedicated Customer Service to over 4,000 colleges and universities, both domestic and international. For her excellent service at Citi, she twice received both the President’s Club Award and the Service Excellence Award.