New wearer help website

The first few weeks of a new contact lens wearer’s experience are crucial. Not only must their eyes adapt to their new lenses, which you have invested time and effort into fitting, but they must also adjust to the new routine of inserting, removing, cleaning, and caring for their lenses.

You likely often hear patients say that discomfort is their primary reason for contact lens dropout. Many sources of discomfort can be traced to improper lens handling and cleaning or inconsistent patient compliance with your recommendations for wear schedule.

That is why we have included resources on our patient web site to help them adjust to their lenses and adopt a healthy, consistent care routine. Direct your patients to Help For New Lens Wearers, where they will find clear, easy-to-follow tips for inserting their lenses for the first time, proper cleaning and care, and what to watch for in the first days of lens wear. There are also illustrated step-by-step guides and video.

You can also download and distribute this reminder to visit Help For New Lens Wearers each time you write a new contact lens prescription. Patients can put it on their bathroom mirror or their refrigerator to help build that all-important care routine. This resource is part of our dedication to helping you deliver the best possible care for your patients.