Drive Practice Growth through Marketing & Automation

WebSystem3® is a cloud-based patient relationship management system that combines marketing and automation across all customer touch points, enabling you to connect with your patients through their preferred channels – when, where, and how they choose.

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A Patient Relationship Management Solution Exclusively for Eye Care

Automated Recalls and Appointment Reminders via Text, Email and Phone

Select the preferred timing, channel, and frequency of communications and your patients will automatically be messaged via text, email and/or phone. Bring patients in the door and save your staff time with our automated recalls and appointment reminders.

Intelligent Appointment Request

Give your patients the flexibility to request an appointment from your website and Facebook page with the intelligent appointment request feature. Through this plugin, patients will be able to simply navigate to your website or Facebook page at their convenience, click the appointment request button, view available time slots and submit a request—all at their convenience.

Customer Success Stories 

"I have been working with Sam for many months now, and not only is she the best rep at WS3 I’ve worked with, she is the best software rep I’ve EVER worked with. She is accessible; she answers the phone, or returns the call quickly and responds to emails immediately. She has always handled all of my requests in a timely manner – actually always exceeding my expectations. I hope you know what a gem you have and do whatever it takes to hold onto her, just don’t take her off my account :-)."
– Teri, Patient Care Manager

Generate a Positive Online Reputation

Following each completed appointment, WebSystem3 will automatically send patients a thank you email, which will also include a link to a brief survey. Patients who answer positively to the survey questions will be asked to share their experience at your practice on your Google, Yelp, or Yahoo page. Accumulating positive online reviews will drive patient acquisition and retention, while also helping to improve your online visibility.

Turnkey Patient Marketing Campaigns

You’ll have access to dozens of professionally designed email campaigns that have been specifically crafted to help you stay in touch with patients and drive sales, or you can use the custom email campaign platform to create your own campaign. From back to school to educational templates, you’ll be able to brand, customize and send the campaign of your choice to all of your patients, or a targeted segment.

Dedicated WebSystem3 Consultant

Our knowledgeable support team will help you set up your system, train your staff, and assist with your patient relationship management strategy by recommending best practices.

 

Schedule a Demo | Contact Us | Customer Success Stories